One of my favorite short articles on how to approach a job to be done is by Elbert Hubbard, called “A Message to Garcia”. It is only about 10 pages, and readily available through an internet search.

Written in 1899 there were millions of copies printed and distributed by employers to their staff up until WW 1.

Elbert owned a very successful Arts and Crafts “factory” in up state New York. You could call it a workshop, but it produced so much and employed a great deal of artisans, it truly was a factory. Elbert was not a turn of the century industrialist, in fact his political views almost bordered on socialism. But within any economic system, Capitalism, Communism or other -ism’s natural laws demand that work gets accomplished to meet a demand, to support those systems in the long term. And Elbert understood this, and shows in this article. All HARD workers will appreciate this story.

Peter Stevenson
Edmonton, Canada